Our focus is complete customer satisfaction.
Masterdata India reserves the right to cancel data services to the customer at its own discretion.
If the customer changes its mind for the services taken, we will not be liable to cancel the service.In the case of "Pro" pack purchase if a customer wants to cancel the service, the same shall be communicated by the customer over email to Masterdata India before the end of the month.
Refund will not be provided to the user, once it is earned by the company, because of the time and energy invested by our manpower for their work done, which is not returnable.
Any payment paid by the customer to Masterdata India will not be refunded. We will refund the money only in case we fail to provide product/service to our customers from our end.
The result of a particular process/service cannot be guaranteed as the same involves dependency on Governing Authorities related to the said service. This further implies that rejections/ approvals /responses by Govt Authorities or technical issues with Government sites including Government backlogs etc. are not within the purview of Online Legal India. These may lead to unexpected delays before completion of the process and factors like these are outside our control hence not eligible for refund.
MasterData India will not be considered responsible if there is a breach of its satisfaction guarantee policy or default under any terms of service, and shall not be liable to the customer for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").
The cancellation & refund information given above is indicative and the Masterdata India reserve the right to make changes.